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SubbieTrack

Terms of Service

Last updated: May 2026

These Terms of Service ("Terms") govern your use of SubbieTrack, operated by SubbieTrack ("we", "us"). By downloading or using SubbieTrack, you agree to these Terms. If you do not agree, do not use the app.

1. The Service

SubbieTrack is a mobile application for construction contractors providing quoting, project management, cost tracking, and related features. The app is currently available on Android only.

2. Account Registration

You must provide accurate information when creating an account. One account per company. You are responsible for maintaining the security of your login credentials. Notify us immediately at [email protected] if you suspect unauthorised access.

3. Free Plan

The Free plan is available at no cost and includes:

  • Up to 3 active projects
  • Up to 5 active quotes (draft, sent, or pending)
  • PDF export with "Generated with SubbieTrack" watermark
  • Single owner account (no team members)

4. Pro Subscription

The Pro plan is billed at R399 per month (excluding any applicable taxes) and includes:

  • Unlimited active projects and quotes
  • Branded PDF export (no watermark)
  • Up to 5 team members
  • AI-powered features (receipt scanning, quote assist)

Subscriptions are managed through Paystack. Your card is charged monthly on the anniversary of your subscription start date.

5. Billing and Cancellation

You may pause or cancel your Pro subscription at any time from within the app (Settings → Subscription). Pausing takes effect at the end of the current billing period — you retain Pro access until then. We do not offer refunds for partial billing periods already charged.

6. Acceptable Use

You agree not to:

  • Use SubbieTrack for any unlawful purpose
  • Attempt to reverse-engineer, hack, or disrupt the service
  • Share your account credentials with persons outside your company
  • Upload content that infringes third-party intellectual property rights

7. Intellectual Property

SubbieTrack and its content remain the intellectual property of SubbieTrack. You retain ownership of all project data, quotes, and documents you create within the app.

8. Disclaimer of Warranties

The service is provided "as is" without warranty of any kind. We do not guarantee uninterrupted availability. We are not liable for decisions made based on SubbieTrack data.

9. Limitation of Liability

To the maximum extent permitted by South African law, SubbieTrack's total liability for any claim arising from use of the service shall not exceed the subscription fees paid by you in the 12 months preceding the claim.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

11. Changes to Terms

We may update these Terms. Material changes will be communicated via in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

12. Contact

SubbieTrack · [email protected]

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